FAQ zu Reiseversicherungen der HanseMerkur Reiseversicherung

Customer service is important to us

You will find the services we offer with a HanseMerkur travel insurance:

Inform yourself about our insurance conditions and what you should do in case of a claim. When necessary you can directly download and print out claim forms.

Contact us

Adding a personal touch to your service is very important to us. You may find here various ways in which you can get in touch with us:


Notifications of claim

The first step to a quick claim adjustment

Notification of Claim

Insurance Conditions

We have itemised the most important insurance sections, so that you may quickly and effortlessly download the relevant information.

Insurance Conditions


Federal Foreign Office