Name: Travel cancellation insurance
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Travel cancellation insurance

Insured benefits	Travel cancellation insurance
The travel cancellation insurance serves to cover the costs incurred if the trip does not start or does not start on time or has to be rebooked before the start of the trip for an insured reason.
The travel cancellation insurance serves to cover the costs incurred if the trip does not start or does not start on time or has to be rebooked before the start of the trip for an insured reason.
Insured benefits
Insured benefits
Non-commencement of the trip or non-use of the rental property
Non-commencement of the trip or non-use of the rental property
reimbursement of cancellation costs including agency fees charged at the time of booking
reimbursement of cancellation costs including agency fees charged at the time of booking
reimbursement of the single room supplement or reimbursement of the pro rata costs for the double room in the event of partial cancellation by an accompanying person
reimbursement of the single room supplement or reimbursement of the pro rata costs for the double room in the event of partial cancellation by an accompanying person
Delayed departure
Delayed departure
reimbursement of the additional outward trip costs incurred
reimbursement of the additional outward trip costs incurred
reimbursement of travel services not utilised
reimbursement of travel services not utilised
Rebooking the trip
Rebooking the trip
reimbursement of rebooking costs for an insured reason
reimbursement of rebooking costs for an insured reason
reimbursement of rebooking costs without an insured reason up to 42 days before departure up to
reimbursement of rebooking costs without an insured reason up to 42 days before departure up to	€ 30
If the cruise ship is missed and a subsequent trip is necessary
If the cruise ship is missed and a subsequent trip is necessary
reimbursement of additional travelling costs due to a public transport delay of more than 2 hours up to
reimbursement of additional travelling costs due to a public transport delay of more than 2 hours up to	€ 1,500
If you receive a cheaper offer for a flight package holiday (best-price guarantee)
If you receive a cheaper offer for a flight package holiday (best-price guarantee)
reimbursement of the price difference between the actual travel price and the competing offer received within 7 days of the travel booking, up to a proportion of the travel price of
reimbursement of the price difference between the actual travel price and the competing offer received within 7 days of the travel booking, up to a proportion of the travel price of	20 %
Insured events
Insured events
unexpected serious illness
unexpected serious illness
unexpected worsening of an existing illness
unexpected worsening of an existing illness
death, severe injury due to an accident
death, severe injury due to an accident
pregnancy and complications during the pregnancy
pregnancy and complications during the pregnancy
prosthesis breakage and loosening of implanted joints
prosthesis breakage and loosening of implanted joints
vaccine intolerance
vaccine intolerance
organ donation / reception
organ donation / reception
significant damage (from EUR 2,500) to the insured person's property
significant damage (from EUR 2,500) to the insured person's property
unexpected court summons
unexpected court summons
taking a child into care or adopting a child during the travelling period
taking a child into care or adopting a child during the travelling period
unexpected dismissal for operational reasons, re-employment after unemployment, short-time working or change of job
unexpected dismissal for operational reasons, re-employment after unemployment, short-time working or change of job
pupil/student protection: - date of a repeat examination falls within the insured travel period - non-promotion of a pupil
pupil/student protection: - date of a repeat examination falls within the insured travel period - non-promotion of a pupil
unexpected start of an employment or training relationship subject to social security contributions of (at least 15 hours per week)
unexpected start of an employment or training relationship subject to social security contributions of (at least 15 hours per week)
missing the insured means of transport: - due to cancellation of public transport or delay of more than 2 hours - due to involvement in an accident or breakdown during the trip
missing the insured means of transport: - due to cancellation of public transport or delay of more than 2 hours - due to involvement in an accident or breakdown during the trip
illness, death of a dog/cat registered to go on the trip
illness, death of a dog/cat registered to go on the trip
unexpected allocation of a place in a retirement home and the need to move in during the travelling period
unexpected allocation of a place in a retirement home and the need to move in during the travelling period
refused visa for the destination country
refused visa for the destination country
Deductible for one-time insurance
Deductible for one-time insurance
No deductible for all insured events with the exception of serious and unexpected illnesses treated on an outpatient basis. In this case, the deductible is 20 % of the eligible claim.
No deductible for all insured events with the exception of serious and unexpected illnesses treated on an outpatient basis. In this case, the deductible is 20 % of the eligible claim.
Deductible for annual insurance
Deductible for annual insurance
No deductible
No deductible

Travel curtailment insurance

Insured benefits	Travel curtailment insurance
The travel curtailment insurance serves to cover costs incurred if the trip has to be cancelled, interrupted or the return journey delayed for an insured reason
The travel curtailment insurance serves to cover costs incurred if the trip has to be cancelled, interrupted or the return journey delayed for an insured reason
Insured benefits
Insured benefits
Curtailment of the trip
Curtailment of the trip
reimbursement of the total trip price provided that the trip is cancelled within the first half of the travel time (at the latest within the first 8 days)
reimbursement of the total trip price provided that the trip is cancelled within the first half of the travel time (at the latest within the first 8 days)
reimbursement of unused travel services (limited to the agreed sums insured), if the trip is cancelled in the second half of the travel time (after the 9th day at the latest)
reimbursement of unused travel services (limited to the agreed sums insured), if the trip is cancelled in the second half of the travel time (after the 9th day at the latest)
reimbursement of additional return travel costs incurred, including other additional costs (e.g. accommodation and meals)
reimbursement of additional return travel costs incurred, including other additional costs (e.g. accommodation and meals)
Interruption of the trip
Interruption of the trip
reimbursement of unused travel services or reimbursement of unused travel days in proportion to the total duration of the trip
reimbursement of unused travel services or reimbursement of unused travel days in proportion to the total duration of the trip
Delay of the return trip
Delay of the return trip
reimbursement of additional return travel costs incurred, including other additional costs (e.g. accommodation and meals) and additional accommodation costs
reimbursement of additional return travel costs incurred, including other additional costs (e.g. accommodation and meals) and additional accommodation costs
Interruption of round trips or cruises
Interruption of round trips or cruises
reimbursement of transport costs from the place of interruption to the travel group
reimbursement of transport costs from the place of interruption to the travel group
Insured reasons
Insured reasons
unexpected serious illness
unexpected serious illness
unexpected worsening of an existing illness
unexpected worsening of an existing illness
death, severe injury due to an accident
death, severe injury due to an accident
pregnancy and complications during the pregnancy
pregnancy and complications during the pregnancy
prosthesis breakage and loosening of implanted joints
prosthesis breakage and loosening of implanted joints
vaccine intolerance
vaccine intolerance
organ donation / reception
organ donation / reception
significant damage (from EUR 2,500) to the insured person's property
significant damage (from EUR 2,500) to the insured person's property
unexpected court summons
unexpected court summons
taking a child into care or adopting a child during the travelling period
taking a child into care or adopting a child during the travelling period
missing the insured means of transport: - due to cancellation of public transport or delay of more than 2 hours - due to involvement in an accident or breakdown during the trip
missing the insured means of transport: - due to cancellation of public transport or delay of more than 2 hours - due to involvement in an accident or breakdown during the trip
illness, death of a dog/cat registered to go on the trip
illness, death of a dog/cat registered to go on the trip
extreme weather or a geological event at the holiday destination (e.g. avalanches, landslides, floods, earthquakes, hurricanes or fire)
extreme weather or a geological event at the holiday destination (e.g. avalanches, landslides, floods, earthquakes, hurricanes or fire)
Deductible for one-time insurance
Deductible for one-time insurance
No deductible for all insured events with the exception of serious and unexpected illnesses treated on an outpatient basis. In this case, the deductible is 20 % of the eligible claim.
No deductible for all insured events with the exception of serious and unexpected illnesses treated on an outpatient basis. In this case, the deductible is 20 % of the eligible claim.
Deductible for annual insurance
Deductible for annual insurance
No deductible
No deductible

Pandemic-Cover Plus: travel cancellation insurance

Insured benefits	Covid-19 travel protection: travel cancellation insurance
The additional insurance Pandemic-Cover Plus supplements the insured events of the primary insurance taken out. The travel cancellation insurance must be included in the primary insurance.
The additional insurance Pandemic-Cover Plus supplements the insured events of the primary insurance taken out. The travel cancellation insurance must be included in the primary insurance.
Additional insured events
Additional insured events
An additional insured event exists if there is a suspected infection or an actual infection with a pandemic disease and for this reason:
An additional insured event exists if there is a suspected infection or an actual infection with a pandemic disease and for this reason:
domestic isolation (quarantine) as a result of an official measure (e.g. order) or an order by an authorised third party (e.g. doctor) on a legal basis (e.g. prescription) becomes necessary
domestic isolation (quarantine) as a result of an official measure (e.g. order) or an order by an authorised third party (e.g. doctor) on a legal basis (e.g. prescription) becomes necessary
transport or entry to the insured rental property by authorised third parties (e.g. airport staff, landlord) on the day of the outward journey (start of the trip)
transport or entry to the insured rental property by authorised third parties (e.g. airport staff, landlord) on the day of the outward journey (start of the trip)
Insured benefits travel cancelltation insurance
Insured benefits travel cancelltation insurance
Non-commencement of the trip
Non-commencement of the trip
reimbursement for the contractually required cancellation costs including agency fees charged at the time of booking
reimbursement for the contractually required cancellation costs including agency fees charged at the time of booking
reimbursement of the single room supplement or reimbursement of the pro rata costs for the double room in the event of partial cancellation by an accompanying person
reimbursement of the single room supplement or reimbursement of the pro rata costs for the double room in the event of partial cancellation by an accompanying person
Delayed departure
Delayed departure
reimbursement of the additional outward trip costs incurred
reimbursement of the additional outward trip costs incurred
reimbursement of travel services not utilised
reimbursement of travel services not utilised
Rebooking the trip
Rebooking the trip
reimbursement of the cost of changing bookings due to an insured reason
reimbursement of the cost of changing bookings due to an insured reason
reimbursement of rebooking costs without an insured reason up to 42 days before departure up to
reimbursement of rebooking costs without an insured reason up to 42 days before departure up to	€ 30
Deductible
Deductible
no deductible
no deductible

Pandemic-Cover Plus: travel curtailment insurance

Insured benefits	Pandemic-Cover Plus: travel curtailment insurance
Additional benefits travel curtailment insurance (only valid in conjunction with the main product travel curtailment insurance)
Additional benefits travel curtailment insurance (only valid in conjunction with the main product travel curtailment insurance)
Additional insured events
Additional insured events
An additional insured event exists if there is a suspected infection or an actual infection with a pandemic disease and for this reason:
An additional insured event exists if there is a suspected infection or an actual infection with a pandemic disease and for this reason:
isolation (quarantine) as a result of an official measure (e.g. order) or an order by an authorised third party (e.g. doctor) on a legal basis (e.g. prescription) becomes necessary
isolation (quarantine) as a result of an official measure (e.g. order) or an order by an authorised third party (e.g. doctor) on a legal basis (e.g. prescription) becomes necessary
carriage is refused by authorised third parties (e.g. airport staff) on the day of the return journey (end of the trip)
carriage is refused by authorised third parties (e.g. airport staff) on the day of the return journey (end of the trip)
Insured benefits
Insured benefits
Curtailment of the trip
Curtailment of the trip
reimbursement of the total trip price provided that the trip is cancelled within the first half of the travel time (at the latest within the first 8 days)
reimbursement of the total trip price provided that the trip is cancelled within the first half of the travel time (at the latest within the first 8 days)
reimbursement of unused travel services (limited to the agreed sums insured), if the trip is cancelled in the second half of the travel time (after the 9th day at the latest)
reimbursement of unused travel services (limited to the agreed sums insured), if the trip is cancelled in the second half of the travel time (after the 9th day at the latest)
reimbursement of additional return travel costs incurred, including other additional costs (e.g. accommodation and meals)
reimbursement of additional return travel costs incurred, including other additional costs (e.g. accommodation and meals)
Interruption of the trip
Interruption of the trip
reimbursement of unused travel services or reimbursement of unused travel days in proportion to the total duration of the trip
reimbursement of unused travel services or reimbursement of unused travel days in proportion to the total duration of the trip
Delay of the return trip
Delay of the return trip
reimbursement of additional return travel costs incurred, including other additional costs (e.g. accommodation and meals) and additional accommodation costs
reimbursement of additional return travel costs incurred, including other additional costs (e.g. accommodation and meals) and additional accommodation costs
Deductible
Deductible	€ 30
No deductible
No deductible

Active-Holiday Plus

Benefits	Active-Holiday Plus
The Active-Holiday Plus supplementary insurance supplements the insured events and insured benefits of the respective main insurance. The scope of the supplement depends on the selected tariff.
The Active-Holiday Plus supplementary insurance supplements the insured events and insured benefits of the respective main insurance. The scope of the supplement depends on the selected tariff.
Travel cancellation insurance (only valid in conjunction with the main product travel cancellation insurance) Additional insured events: Significant damage (at least € 500) to your sports equipment due to accident, fire, water damage, natural hazards or criminal offences committed by third parties (e.g. burglary) Unexpected incapacity for sport
Travel cancellation insurance (only valid in conjunction with the main product travel cancellation insurance) Additional insured events: Significant damage (at least € 500) to your sports equipment due to accident, fire, water damage, natural hazards or criminal offences committed by third parties (e.g. burglary) Unexpected incapacity for sport
Travel curtailment insurance (only applies in conjunction with the main product travel curtailment insurance) Additional insured events: Significant damage (at least € 500) to your sports equipment due to accident, fire, water damage, natural hazards or criminal acts by third parties (e.g. burglary/theft) Unexpected incapacity for sport Additional insured benefit: Reimbursement of hire fees for similar sports equipment up to €500
Travel curtailment insurance (only applies in conjunction with the main product travel curtailment insurance) Additional insured events: Significant damage (at least € 500) to your sports equipment due to accident, fire, water damage, natural hazards or criminal acts by third parties (e.g. burglary/theft) Unexpected incapacity for sport Additional insured benefit: Reimbursement of hire fees for similar sports equipment up to €500
Luggage insurance (only valid in conjunction with the main product Luggage insurance) Additional insured benefits: Increase in the luggage insurance sum for sports equipment: € 1,500
Luggage insurance (only valid in conjunction with the main product Luggage insurance) Additional insured benefits: Increase in the luggage insurance sum for sports equipment: € 1,500
Deductible
Deductible Deductible: The deductible or deductible refers to the amount that a policyholder pays in the event of a claim.
No deductible
No deductible

Camping-Holiday Plus

Benefits	Camping-Holiday Plus
The Camping-Holiday Plus supplementary insurance supplements the insured events and insured benefits of the respective main insurance. The scope of the supplement depends on the selected tariff.
The Camping-Holiday Plus supplementary insurance supplements the insured events and insured benefits of the respective main insurance. The scope of the supplement depends on the selected tariff.
Travel cancellation insurance (only valid in conjunction with the main product travel cancellation insurance) Additional insured event: Significant damage (from € 500) to your camping vehicle due to an accident, fire or natural hazard or in the event of theft of the touring vehicle Additional benefits: Reimbursement of the costs for up to 3 nights in alternative accommodation in the event of late arrival at the campsite or non-arrival due to overbooking, €100 per night.
Travel cancellation insurance (only valid in conjunction with the main product travel cancellation insurance) Additional insured event: Significant damage (from € 500) to your camping vehicle due to an accident, fire or natural hazard or in the event of theft of the touring vehicle Additional benefits: Reimbursement of the costs for up to 3 nights in alternative accommodation in the event of late arrival at the campsite or non-arrival due to overbooking, €100 per night.
Travel curtailment insurance (only applies in conjunction with the main product travel curtailment insurance) Additional insured event: Significant damage (from € 500) to your camping vehicle due to an accident, fire or natural hazard or in the event of theft of the touring vehicle Additional benefits: Reimbursement of the costs for up to 3 nights in alternative accommodation in the event of late arrival at the campsite or non-arrival due to overbooking, €100 per night.
Travel curtailment insurance (only applies in conjunction with the main product travel curtailment insurance) Additional insured event: Significant damage (from € 500) to your camping vehicle due to an accident, fire or natural hazard or in the event of theft of the touring vehicle Additional benefits: Reimbursement of the costs for up to 3 nights in alternative accommodation in the event of late arrival at the campsite or non-arrival due to overbooking, €100 per night.
Luggage insurance (only valid in conjunction with the main product luggage insurance) Additional benefits: Insurance cover for your camping equipment Your camping equipment (e.g. tents, awnings, sun canopies, solar panels, camping furniture and household appliances). This also includes electric bicycles and e-scooters. Indemnity amount per insured event up to € 2,000
Luggage insurance (only valid in conjunction with the main product luggage insurance) Additional benefits: Insurance cover for your camping equipment Your camping equipment (e.g. tents, awnings, sun canopies, solar panels, camping furniture and household appliances). This also includes electric bicycles and e-scooters. Indemnity amount per insured event up to € 2,000
Deductible
Deductible Deductible: The deductible or deductible refers to the amount that a policyholder pays in the event of a claim.
No deductible
No deductible

	Travel cancellation & curtailment insurance
Travel cancellations insurance Highlights of the travel cancellation insurance We compensate you for contractually agreed cancellation or rebooking costs in the case of an insured event (no-show or unused rental property). No deductible, except for illnesses treated with outpatient care. You can change the booking for personal reasons up to 42 days before you go on your trip - we assume the rebooking costs up to € 30 per person.
Travel curtailment insurance Highlights of the travel curtailment insurance: You have to terminate your trip. No problem – we reimburse you for the costs of your return journey and on the first eight days of your trip also for the full costs of your missed holiday. From the ninth day, we pay a proportionate share of all missed holiday benefits. If you must cancel your trip for insured reasons, we reimburse you for the costs of catching up, e.g. in the case of a round trip. Did you break a leg during the trip and must curtail the trip? We pay for additional return journey costs. If another person travelling cancels, we pay for the costs of the partial cancellation, e.g. the single room supplement.	optional
Product information	Download PDF
Additional options
Active-Holiday Plus	optional
Camping-Holiday Plus	optional
Pandemic-Cover Plus Highlights of the Pandemic-Cover Plus Travel Cancellation Insurance: The Pandemic-Cover Plus supplements your travel cancellation insurance in the following cases: We will pay the costs if you have to self-isolate at home (quarantine) as the result of a regulatory measure (e.g. ruling) or a ruling by authorised third parties (e.g. doctor). We will pay the costs if you are refused transportation or admission to the insured rental property (e.g. by airport staff or by the landlord) on the day of outbound travel. Travel curtailment insurance: The Pandemic-Cover Plus supplements your travel curtailment insurance in the following cases: We will pay the costs if you have to self-isolate at home (quarantine) as the result of a regulatory measure (e.g. ruling) or a ruling by authorised third parties (e.g. doctor). We will pay the costs if you are refused transportation (e.g. by airport staff) on the day of return travel.	optional
Deductible takeover insurance	optional
Terms of contract
Number of insured trips	1 trip
Maximum duration of trip	unlimited
Area of application	worldwide
Type of travel	All types: flights, train, sea voyages, bus journeys and for trips by car
Overview of prices	Download PDF
Family tariff Family tariff A family is defined as a maximum of 2 adults and a maximum of 7 children up to their 21st birthday. No family relationship or joint residence is required. At least 2 adults and 1 child must be travelling together for a trip to qualify for family cover.
Group tariff Group tariff A group consists of at least 10 people and at least 6 people when travelling by train. The travel date and destination must be identical for all group travellers.
Last minute tariff Last Minute-Tariff Air travel worldwide that you have booked up to 30 days before departure is considered last minute. You can take out last minute travel insurance up to the 3rd working day after booking your trip. A last minute trip is automatically recognised when you book travel insurance.
Sample pricing for travel cancellation insurance (up to the 65th birthday, trip costing € 1,000)	€ 49 Calculate & book

Travel cancellation and curtailment insurance

Travel cancellation insurance

Your benefits

Tariff overview

Additional options

Terms of contract

Sample pricing for travel cancellation insurance

Key insurance benefits – at a glance

Our tip for you – the annual travel cancellation insurance

Important documents for download

Benefits

Overview of prices

General terms & conditions

Information sheet on insurance products

Benefits

Overview of prices

General terms & conditions

Information sheet on insurance products

Book directly – travel cancellation insurance

Travel cancellation & curtailment insurance