Public list of proceedings

According to § 4g BDSG the officer for data protection must make the information stipulated in § 4e BDSG available to everyone in a suitable manner upon request. We satisfy this obligation directly here and thus waive an individual application on your part.

1. Name of the responsible authority

HanseMerkur Krankenversicherung aG
for all companies of the HanseMerkur insurance group

Phone: +49 40 4119-0
Fax: +49 40 4119-3257

Hamburg County Court
Company register number HRB 1875
VAT Id: DE 118618326

2. Members of the Management Board

Eberhard Sautter, Chairman
Eric Bussert, Holger Ehses, Dr. Andreas Gent, Raik Mildner

Chairman of the Supervisory Board
Dr. Michael Ollmann (chairman)

3. Responsible supervisory authority

Federal Supervisory Authority for Financial Services (BaFin)
- Dept. consumer protection / legal services -
Graurheindorfer Str. 108
53117 Bonn

4. Head of data processing

Mrs Susanne Rieve

5. Address of the responsible authority

HanseMerkur insurance group
Siegfried-Wedells-Platz 1
20352 Hamburg

6. Intended purposes of the data collection, processing or use

The conducting of insurance business; distribution, sales, management and processing of insur-ance contracts within the framework of SHUK, health and life insurances and all thus associated new business as well as the mediation of products and services of the affiliated partners. The execution of the saving and data processing of personal data for own purposes as well as by order and on behalf of the group companies is carried out based on service agreements within the group.

7. Affected group(s) of persons

Personal data are essentially collected, processed and used concerning the following groups insofar as they concern natural persons and to the extent that these are necessary for satisfying the purposes mentioned under 6.:

Customers / insurance policy holders / insured persons / beneficiaries
Interested parties / non-customers
Employees / field service employees / applicants
Commercial agents / agents / brokers / agencies
Injured parties / claimants
Tenants / suppliers / service providers
Contacts to the afore-mentioned groups

8. Data or data categories

Address data, insurance data, data concerning insurance benefits and risks, bank details, data of experts / customers / insurance policy holders / insured persons / beneficiaries
Health data
Data concerning the personnel management and control, concerning the communication and the processing and control of transactions
Damage data, settlement and benefit data
Contact details and supervision information

9. Recipients of the data or categories of recipients

Public departments, which receive data owing to statutory regulations (e.g. social insurance companies, financial authorities).
Internal departments, which are involved in the execution of the respective business processes (personnel management, bookkeeping, accounting, insurance operation, claims and benefit processing, purchasing, marketing, sales and distribution).
External suppliers (Reisswolf company, HBC, Insurance Warehouse, other service providers) in line with § 11 BDSG.
Other external authorities such as e.g. credit institutes, brokers and insurance agencies, compa-nies which belong to the group and central information centres of the insurance associations.

10. Standard deadlines for deleting the data

The legislator has decreed various storage obligations and deadlines. After the expiry of these deadlines the corresponding data will be routinely deleted insofar as they are no longer neces-sary for satisfying the contract (e.g. insurance, tenancy and employment contracts). Should data not be affected hereby they shall be deleted as soon as the purposes mentioned under 6. no longer apply.

11. Planned data transmission to third party states (outside of the EU)

A transmission to third party states is not planned.

12. Contact to the company data protection officer

Please use the address mentioned under point 5 or send an e-mail to in order to contact the officer.

HanseMerkur insurance group
Company data protection officer
Mr Thomas Prigge

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