Data privacy notice / Declaration of consent

We place great value on keeping the data that you have entrusted to us secure, and only using this data for the intended purpose. In order to facilitate rapid and correct processing as well as competent handling of your matter, we require your consent in accordance with ยง 4 of the German data protection act (BDSG).

When you transmit your personal data, e.g. by submitting a claim notification, by using the HanseMerkur RechnungsApp (invoicing app), by making an online application, by requesting a quotation or advice and by confirming this data privacy notice, you declare that you agree to the data that you have submitted being saved and processed for the purposes of processing and (if requested) handling within the required scope. Depending on the matter in hand, it may be necessary to forward this data on to authorised third parties, or to process it using an automated system. Requests for quotations will generally be processed by our sales partners (consultant in your area), who may contact you by telephone (as long as you have granted your consent) as part of the provision of a quotation or of advice, in order to clarify queries or product specifications quickly and easily.

The statutory provisions do not contain a sufficient legal basis for the collection, processing and use of health-related data by insurers. In addition, we require special declarations of release from the obligation to maintain secrecy in order to be able to collect your health-related data from doctors, for example. To this end, we can also provide you with this declaration in advance:

Declaration of consent for health-related data (PDF, 127 KB)

When you download, you will get a PDF file. In order to be able to view it, you will need Adobe Reader, which you can download and install here.

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